Privacy Policy

INTRODUCTION

Puddleduck Vineyard is committed to protecting your privacy.

This Privacy Statement explains how we use and disclose personal information which we hold about you and the privacy rights you have in relation to that information. We encourage you to check this Privacy Statement on our website regularly, as this Privacy Statement may change from time to time. 

YOUR PERSONAL INFORMATION

Personal information we may collect, or which may be held by us about you, may include:

-your name;

-your postal address;

-your telephone and mobile phone number;

-your email address;

-verbal communication between us;

-credit card information;

-information about services and goods we provide to you;

-information about enquiries you have made both electronically and verbally.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

USE OF YOUR PERSONAL INFORMATION

We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

Puddleduck Vineyard may employ other companies or individuals to assist us in providing our services. These third parties may have access to information needed to perform their function, but cannot use that information for other purposes.

 SECURITY OF YOUR PERSONAL INFORMATION

Puddleduck Vineyard recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Puddleduck Vineyard or any member of the public, or to lessen a serious threat to a person's health or safety.

We take reasonable steps to protect your personal information, however we are not liable for any unauthorised access to this information.

 CHANGING OR DELETING YOUR PERSONAL INFORMATION

Information contained on the database may be amended by contacting us by email: bottomsup@puddleduck.com.au. A request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons.

USE OF WEBSITE TRACKING TECHNOLOGIES

When you visit our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website.

THIRD PARTY SITES

Our website has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going onto those sites.

HOW TO CONTACT US REGARDING PRIVACY MATTERS

If you have any questions in relation to our terms and conditions, privacy matters or our privacy policy, please contact us on email: bottomsup@puddleduck.com.au 

Alternatively, you can write to us at:

Puddleduck Vineyard

992 Richmond Road,

Richmond, Tasmania 7025

These policies were created on 6 August 2013.